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William T Thompson a Graduate School of Education,
Queen's University of Belfast, Belfast BT7 1HL, b Department of General Practice, School of
Medicine, Queen's University of Belfast, Belfast BT9 7HR, c Employment Medical Advisory Service, Health and Safety
Executive for Northern Ireland, Belfast BT6 9FR, d Northern
Ireland Council for Postgraduate Medical and Dental Education, Belfast
BT7 3JH Correspondence to: M E Cupples m.cupples{at}qub.ac.uk
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Abstract |
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Objective:
To explore general practitioners'
perceptions of the effects of their profession and training on their
attitudes to illness in themselves and colleagues.
Design:
Qualitative study using focus groups and
indepth interviews.
Setting:
Primary care in Northern Ireland.
Participants:
27 general practitioners, including six
recently appointed principals and six who also practised occupational
medicine part time.
Main outcome measures:
Participants' views about
their own and colleagues' health.
Results:
Participants were concerned about the current level of illness within the profession. They described their need to
portray a healthy image to both patients and colleagues. This hindered
acknowledgement of personal illness and engaging in health screening.
Embarrassment in adopting the role of a patient and concerns about
confidentiality also influenced their reactions to personal illness.
Doctors' attitudes can impede their access to appropriate health care
for themselves, their families, and their colleagues. A sense of
conscience towards patients and colleagues and the working arrangements
of the practice were cited as reasons for working through illness and
expecting colleagues to do likewise.
Conclusions:
General practitioners perceive that their professional position and training adversely influence their attitudes to illness in themselves and their colleagues. Organisational changes
within general practice, including revalidation, must take account of
barriers experienced by general practitioners in accessing health care.
Medical education and culture should strive to promote appropriate self
care among doctors.
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What is already known on this topic
What this study adds
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Introduction |
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The health of the medical profession is causing some concern.1-7 Doctors are reluctant to seek health care through usual mechanisms 3 7-10 and find it difficult to adopt the role of patient.9 The consequences include self prescription, working through illness, self referral, 2 6-13 and late presentations with serious problems.8 This inappropriate self care occurs in a profession that reports high levels of stress 1 2 12 14 and psychological distress 2 15 16 and comparatively high suicide rates.17
Questionnaire surveys of the extent of distress and illness in doctors
have been reported.
3 10-16
However, questionnaires may
impede analysis of reasons why doctors respond in particular ways to
illness in themselves. This study aimed to explore, qualitatively, general practitioners' perceptions of the effects of their profession and training on their attitudes to illness in themselves and colleagues.
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Participants and methods |
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We sent a letter inviting a purposeful sample of 141 general practitioners representing both sexes, different lengths of experience, and urban and rural locations to attend focus groups on occupational health issues relevant to general practice. We also invited 13 general practitioners who were part time occupational physicians and 18 recently appointed principals. This sample was selected from a list of all general practitioners in Northern Ireland. Our experience of general practitioners' low response rates to invitations to attend focus groups on other subjects suggested we needed to contact a large number of doctors to get a representative sample. Doctors known personally to the research fieldworkers were not invited.
Grounded theory acknowledges that researchers do not approach reality without some preconceived ideas.18 We used concept mapping to explore preconceptions. From this map, we generated the primary questions for the focus groups. The map was considered provisional, to be modified or discarded in view of emerging findings that were explored by secondary questions. We audiotaped focus groups and interviews with the participants' permission and transcribed the tapes. The groups provided the range and social context and interviews allowed exploration of emerging findings in depth. This represents a synthesis of approaches used in qualitative research.19 We treated details of participants with sensitivity and confidentiality throughout.
Two researchers independently analysed transcripts and notes of verbal
and non-verbal communication using the grounded theory approach.
Emerging themes and links were identified and coded. The categories
into which the data were placed were modified to accommodate new data
until "saturation" was reached.20 Themes emerging from
analysis of early groups were presented to later focus groups and
interviews to ensure they agreed with their experience.
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Results |
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Twenty seven general practitioners participated (22 in one of five groups; five in individual interviews). Six participants were part time occupational physicians and six were recently appointed principals. Twenty one were men and six were women. The table shows their numbers of years since registration and practice location.
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Health of the profession
Participants were reluctant to declare themselves ill but
readily shared anxieties about the health of the profession:
We are seeing . . . increasing illness in doctors and that's quite scary. It used to be 50 year olds with MIs . . . also seen recently is a number of younger doctors in their 30s with various stress related illnesses.Several said that self employment made it difficult for general practitioners to look after their own health.
Attitudes to acknowledging personal illness
General practitioners talked about the pressure to appear
physically well. One said, "Nobody wants to go and see a doctor who
is sick," reflecting the perception that patients believed a
doctor's health reflected his or her medical competence. This attitude
affected their approach to screening.
We have a number of doctors in my practice and the number of cholesterol checks is very unimpressive. They make sure that their patients have their cholesterol checked . . . but will they go to their doctor and be screened themselves? They might . . . take it themselves, but it won't go into their chart.Many agreed that they were poor at looking after themselves. Almost all reported working through, and expecting colleagues to work through, illnesses that they would not have expected patients to work through.
I broke my leg . . . and went into the surgery . . . because I couldn't get a locum at short notice.
Unless you're unable to get out of bed you'll crawl in and work.Acknowledging psychological illness was extremely difficult. General practitioners regarded psychiatric illness in themselves as a weakness. Paradoxically, they reassured patients that "it's just another illness." Concerns about confidentiality emerged as another factor affecting their use of psychiatric services.
Doctors feel they shouldn't be sick . . . you don't want to go and see your local psychiatrist in case one of your patients is sitting beside you.Embarrassment was also a barrier to consulting other general practitioners and specialists about illness in themselves or their families.
Responses to personal illness
Comments indicated a perception of "us/doctors" and
"them/patients," with a reluctance to accept treatment and an
underlying assumption that the roles of patient and doctor were
incompatible: "We think we're superhuman and that we don't get ill,
or if we do, we can cope with it."
Take a change in bowel habit and colonic carcinoma . . . if you are a GP . . . at what point do you declare yourself as having a change in bowel habit? Do you under-react or over-react? . . . we don't know how to apply the protocols we work with every day to ourselves.Several reported that their medical knowledge made them prone to swing between panic and denial when they experienced symptoms: "One minute you think it's just a headache, next minute you're sure it's a brain tumour." Similar stresses were described regarding illness in their family.
Influences of general practice organisation on support
A sense of obligation to partners emerged in an interchange
in one of the focus groups.
You don't stay off work because you're not going to earn money, you continue to work because of your partners.
Your partners are working twice as hard to carry you.
It's a conscience thing.This view was supported in an indepth interview and in another focus group:
A terrible sense of duty of letting your partners down if you don't go in.
The real quandary arises when that person decides to come back. You might not think they are ready . . . but they are feeling guilty because the locums can't cover everything.Fragile partnerships seemed to influence general practitioners' reluctance to acknowledge and manage personal illness appropriately. Several reported knowledge of difficult relationships between partners: partners are not necessarily friends.
They maybe try to cover each other equally at work . . . but they don't . . . socialise together. . . . They work in the surgery and that's it.Most agreed that they did not take an active interest in their partners' health and played down evidence of colleagues being unwell. The reasons given illuminate difficulties experienced when doctoring doctors:
You didn't want to be made wrong . . . to be told "I wouldn't do that, that is stupid" . . . You are not sure whether they want you to interfere.Some did not want their colleagues to comment on their health, but others wanted and needed muted cries for help to be acted on.
He made a few statements to his partners that he really couldn't cope but it wasn't really taken very seriously because he didn't make it very serious. He was registered with the practice and it went on for quite a while till he just cracked.
Informal shadow contract
We used a synthesis of the elements described above
to construct an informal shadow contract (box). The terms in the
contract were not stated explicitly but were communicated through
anecdotes and black humour. At times participants questioned their
compliance with this contract, recognising its destructiveness. Some
identified themselves as its cocreators but felt helpless to change it.
The contract was subsequently presented to four additional small groups
of general practitioners, who confirmed that it agreed with their
experience.
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Informal shadow contract
I undertake to protect my partners from the consequences of my being ill. These include having to cover for me and paying locums. I will protect my partners by working through any illness up to the point where I am unable to walk. If I have to take time off, I will return at the earliest possible opportunity. I expect my partners to do the same and reserve the right to make them feel uncomfortable if they violate this contract. In order to keep to the contract I will act on the assumption that all my partners are healthy enough to work at all times. This may mean that from time to time it is appropriate to ignore evidence of their physical and mental distress and to disregard threats to their wellbeing. I will also expect my partners not to remind me of my own distress when I am working while sick. |
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Discussion |
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Our findings confirm previous reports that embarrassment and unease with the role of patient influence how doctors approach illness in themselves. 3 8-11 21 Within the professional culture and working arrangements of general practice, these influences contribute to the potential for self and mutual neglect as described in the informal shadow contract.
The number of participants was sufficient to confirm saturation in responses.20 The fact that feedback showed that the findings agreed with the experiences of other general practitioners also supports the validity of our results.
Pressure to appear healthy
General practitioners perceive that patients and colleagues
link good health in doctors with medical competence. Thus doctors feel
compelled to portray a healthy exterior while being aware of their
vulnerability. Their concerns about confidentiality were linked to
this, particularly in relation to psychological illness.
Managing illness
Training in recognition and management of doctors' own
health problems and those of their colleagues has been
advocated.22 However, participants were not aware of this having been included in their training.
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Acknowledgments |
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We acknowledge the contribution of Tim Carter in planning this project and thank the steering committee (Denis Todd, Tony Stevens, and David Courtney) for its advice and guidance. We also thank Jean O'Connor, medical librarian, for support and Rosemary Kilpatrick for advice on the design of the project and for support and encouragement during the field work and writing up stages.
Contributors: DIS was responsible for initiating and coordinating the project. WTT and CHS were responsible for initiating the design, organising and facilitating the focus groups and interviews, and collecting and analysing the data. All authors were involved in reviewing literature, planning and designing the study, interpreting the results, and writing and editing the paper. WTT is the guarantor.
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Footnotes |
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Funding: This work forms part of a study of general practitioners' occupational health needs funded by the Health and Safety Executive for Northern Ireland.
Competing interests: None declared.
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References |
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(Accepted 29 June 2001)
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